The list of personal data processors
Support
Tel. +370 657 20 226
E-mail: support@zoombook.com
We will respond as soon as possible, generally 24 hours on weekdays.
1. Payment Providers
| Name | Purpose | Data transmitted |
|---|---|---|
| PaySera | Enables payments through PaySera and assesses the risk of a payer's fraud. | Payment of the identifier, payment amount, order number. |
| PayPal (Europe) S.à r.l. | Enables PayPal payments and assesses the risk of a payer's fraud. | Payment of the identifier, payment amount, order number. |
2. Providers of the courier (postal) services and order collection points
| Name | Purpose | Data transmitted |
|---|---|---|
| UAB “Venipak” | Deliver parcels via ”Venipak” courier | Name, surname, telephone, e-mail address, address or place of delivery of the consignee. |
| UAB “Skubios Siuntos” | Deliver UPS parcels. | Name, surname, telephone, e-mail address, address or place of delivery of the consignee. |
3. Providers of electronic communications services and networks
| Name | Purpose | Data transmitted |
|---|---|---|
| Sending SMS | Deliver to SMS recipients. | Phone number, message content. |
| Assistance query tool | Manage customer assistance requests. | Customer contact details (e-mail, name), correspondence history. |
| Customer communication tool | Enable communication with customers through web messenger and Facebook. | Identifiers for visitors and logged in users, device information, and correspondence history. |
4. Marketing service providers
| Name | Purpose | Data transmitted |
|---|---|---|
| Sending newsletters | Send newsletters and other promotional messages | E-mail, name |
| Automatic letters | Sending transactional letters (e-mail confirmation, order status, etc.) | E-mail address, tracked downloads, openings; e-mails may contain more info (name, surname, address, etc.) |
| Google ads | Display advertising banners | Gender, age, hobbies |
| Facebook ads | Display advertising banners | Gender, age, hobbies |
5. Providers of surveillance and diagnostic services. Diagnostic tools
| Name | Purpose | Data transmitted |
|---|---|---|
| Google Analytics / Google Inc. | Track users’ statistics. | Anonymous Visitor data. |
| Sentry | Track browser errors. | In the event of an error, we will forward information as IP and email addresses. |
6. Other providers
| Name | Purpose | Data transmitted |
|---|---|---|
| Google Fonts | Display fonts | IP address |
| Accounting program | Accounting | Data of a natural person: Name, surname, bank account, sometimes personal identification number, place of residence, telephone number. Legal entities: company code, name, VAT code and address, telephone. |
| Data storage platform | Placement systems with user data | All user data; uploaded photos; created photo books, canvases, postcards, photo calendars, work calendars, notebooks |
| Interpreters and phone support | Support and customer consultation | All user data; uploaded photos; created photo books, canvases, postcards, photocalendars, etc. |
Data from third parties
7. Payment Providers
| Name | Purpose | Data transmitted |
|---|---|---|
| PayPal (Europe) S.à r.l. | Enable reimbursement and assess the payer's risk. | The payee’s name, surname and transaction number |
| PaySera | Enable reimbursement of money and assess the payer's risk. | The payee’s name, surname and transaction number |