Production and delivery
If you have any questions, please contact us via
Tel. +370 657 20 226
E-mail: support@zoombook.com
Help and information by phone is available on weekdays from 9 a.m. to 5 p.m. Lunch break from 12 a.m. to 13 p.m. We respond to email requests within 24 hours during business days.
Production time
ZOOMBOOK produces paid and bank approved orders. After the bank confirms the payment for the order, you will receive an email with the message "ZOOMBOOK order no. XXXX has been accepted." Order that have been placed by 11 p.m., will go into production on the following business day.
Classic photo book, notebook, planner
3-4 business days
PREMIUM photo book
5-7 business days
Calendar, postcards
2 business days
Gift voucher
Till 5 minutes - e-voucher is sent to your email after payment
Delivery time
Delivery time:
- Standard Delivery: 1-5 business days
- Express Delivery: 1-2 business days
Delivery of UPS parcels abroad:
The price and time of delivery depends on the selected country. You will find out the final price in the cart when you add the desired product and enter the recipient's address.
We send parcels to the following European countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Luxembourg, Monaco, Norway, Poland, Portugal (except Azores and Madeira), Romania, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Sweden.
IMPORTANT INFORMATION: We do not ship to the United Kingdom (including Northern Ireland).
